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Alaska Group Suspends Health Care Enrollments Amid Website Issues

Published On: Oct 28 2013 12:12:57 PM AKDT
JUNEAU, Alaska -

A company established to help sign Alaskans up for health insurance under the federal health care law is suspending enrollments until problems with the online marketplace are fixed.

The chief operating officer of Enroll Alaska, Tyann Boling, says the subsidy calculations for Alaskans are not correct.

She doesn't know when the issue will be resolved but says doesn't want to sign up individuals until she's confident problems with the site are resolved.

Boling says Enroll Alaska will reach back out to the three individuals it has helped enroll through the site to make sure they have the right subsidy information.

Enroll Alaska is still talking with individuals by phone and enrolling Alaskans outside the federal marketplace that do not qualify for a subsidy to help cover their insurance plan costs.