A Juneau guiding company says it is investigating a client's fall during an ice cave tour of the Mendenhall Glacier.
The Juneau Empire says the woman broke her ankle and injured her back while belaying down the glacier Friday in the tour operated by Above and beyond Alaska. A helicopter flew her off the glacier.
Company co-owner Sean Janes says he believes the incident was handled properly, but adds the company is conducting an internal investigation.
The incident came to the attention of authorities when someone watching from a distance thought a woman had fallen in a crevasse.
The witness called 911. Responders were preparing to rescue the woman, but canceled those plans when learning the woman was not in need of rescue.
The woman's name was not released.